Original review from 2021: We had an excellent experience with Chris and his team member Russ from Pristine Aircon Cleaning.
They were professional, personable, helpful, efficient and pleasant.
It shocked us to see just how much filth was inside the aircon, despite knowing it was dirty when we moved in - so much so that we did not start using it until after Pristine cleaned it. Our aircon was cleaned more than halfway through the last hot season (2020/21), so we will delay the next clean until this current season has finished. However, we can see a buildup of deposits, which illustrates why cleaning your aircon at least once a year is essential.
Addendum August 2023
Having had two visits from Pristine at our old place, we moved house and arranged for Chris & Russ to clean our two latest aircon. The bedroom aircon was incredibly filthy and had a blocked drain - Chris explained this would most likely have caused an internal drip for the previous residents.
We especially appreciated the thoroughness, patience and attention to detail - clearing the blocked drain took a lot of work. Chris also helped me understand some important information about how aircon works.
One of my professional hats is customer experience (CX) consulting; thus, I have professional insights...Pristine Aircon Cleaning is world-class.
If you want to live your best life, it's important to prioritise/look after your health and bodily fundamentals. Mould within air conditioners can seriously undermine your health and paying for professional aircon cleaning is a worthy investment (in you) - even if you are a tenant and the owner won't pay for it (some won't and they are not legally obliged to in Queensland).